Local dealers Your eBike after-sales partner Perhaps you have purchased an eBike and are looking for expert support for the future use of your pedelec? Your local eBike specialist dealer will not only offer you comprehensive information and advice before you buy, but will also support you with help and advice after your purchase. For example, dealers can use specialist diagnosis software to check the condition of your eBike system and your eBike on-board computer or to provide rapid support if problems arise.

All new and previous users must now have a global Bosch account in order to use our Dealer Portal. This will replace your previous Dealer Portal log-in details. Certified dealers are supported by Bosch eBike Systems and its service providers with top priority and will also receive Bosch eBike Systems diagnostic tools.

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Local dealers Your eBike after-sales partner Perhaps you have purchased an eBike and are looking for expert support for the future use of your pedelec? Your local eBike specialist dealer will not only offer you comprehensive information and advice before you buy, but will also support you with help and advice after your purchase. For example, dealers can use specialist diagnosis software to check the condition of your eBike system and your eBike on-board computer or to provide rapid support if problems arise.

IN THE UNLIKELY EVENT THAT YOU HAVE A PROBLEM WITH YOUR BOSCH POWERED eBIKE, WE CAN ELECTRONICALLY DIAGNOSE THE FAULT AND REPORT ANY ERROR CODES TO PINPOINT WHERE THE FAULT LIES. AT THE SAME TIME WE WILL CHECK IF ANY SOFTWARE UPDATES ARE AVAILABLE. If you originally purchased your BOSCH POWERED eBike from us, this service is FREE OF CHARGE. PLEASE NOTE THAT THIS IS ONLY AVAILABLE FOR THE FOLLOWING INTUVIA OR NYON BASED DRIVE SYSTEMS: (not for older HMI based systems.) CLASSIC PLUS ACTIVELINE PERFORMANCELINE PERFORMANCELINE CX ANY RESULTING PARTS AND LABOUR COSTS, WHEN NOT UNDER WARRANTY, WILL BE CHARGED SEPERATELY.

(We may not be able to carry our repairs to any eBike not supplied by us.) THIS DIAGNOSTIC SERVICE CAN ALSO BE OF HUGE BENEFIT IF YOU ARE PLANNING ON SELLING YOUR BOSCH eBIKE, AS WE CAN PRODUCE A PRINTED REPORT THAT WILL SHOW MANY IMPORTANT PARAMETERS, THE MOST IMPORTANT OF THESE BEING THE CONDITION OF THE BATTERY. THE BOSCH eBIKE SYSTEM IS CONSTANTLY EVOLVING. AT THE SAME TIME AS WE DIAGNOSE FOR FAULTS, WE WILL CHECK AND UPDATE YOUR eBIKE WITH THE LATEST SOFTWARE VERSION. THIS INCLUDES NEW FEATURES AND FUNCTIONALITY, AS WELL AS 'RELEASE FIXES' THAT WILL ENSURE THE LONG TERM RELIABILITY OF YOUR eBIKE AND THAT IT ALWAYS PERFORMS TO IT'S FULL POTENTIAL.

Please contact us for further details.